Lead Retail Customer Service Associate
3 weeks ago
The Lead Retail Customer Service Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a leader, you will be expected to provide guidance and support to our customer service team, ensuring that every customer interaction is positive and memorable.
Key Responsibilities- Provide exceptional customer service, resolving issues and answering questions in a timely and professional manner.
- Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of the job.
- Train and develop team members, providing feedback and coaching to ensure they have the skills and knowledge needed to succeed.
- Monitor and analyze customer feedback, identifying areas for improvement and implementing changes to enhance the customer experience.
- Collaborate with other teams, such as sales and marketing, to drive business growth and improve customer engagement.
- Stay up-to-date with company policies and procedures, ensuring compliance and adherence to standards.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Experience in a leadership or supervisory role, with a proven track record of success.
- Knowledge of customer service principles and practices, with a focus on delivering exceptional customer experiences.
- Ability to work independently, with minimal supervision, and as part of a team.
- Strong technical skills, with proficiency in software applications and systems.
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Retail Sales Associate
3 weeks ago
Dallas, Texas, United States Shinola- Retail Full timeAbout ShinolaShinola is a luxury design brand committed to crafting high-quality, handcrafted goods that are built to last. Our mission is to create products that inspire our customers to live well, with confidence and joy.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate,...
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Retail Sales Associate
1 month ago
Dallas, Texas, United States SAS Retail Services Full time{"title": "Retail Sales Associate", "content": "Shape the Future of ShoppingWe're seeking a talented Retail Sales Associate to join our team at SAS Retail Services. As a key member of our team, you'll play a vital role in helping us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that...
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Retail Sales Associate
2 weeks ago
Dallas, Texas, United States Shinola- Retail Full timeAbout ShinolaShinola is a luxury design brand committed to crafting high-quality, handcrafted goods that are built to last. Our mission is to create products that inspire our customers to live well, with confidence and joy.Job SummaryWe are seeking a skilled Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for...
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Customer Service Lead
1 month ago
Dallas, Texas, United States careermount Full timeLead Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Provide excellent customer...
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Retail Sales Associate
3 weeks ago
Dallas, Texas, United States SAS Retail Services Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at SAS Retail Services. As a key member of our in-store merchandising team, you will play a critical role in helping us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that...
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Customer Service Lead
2 weeks ago
Dallas, Texas, United States Burlington Full timeCustomer Service Lead Job DescriptionAre you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced retail environments and have a knack for inspiring and motivating teams? We're seeking a Customer Service Lead to join our Burlington team in Dallas!Key Responsibilities:Model company core values and lead...
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Retail Department Lead
1 week ago
Dallas, Texas, United States US Foods Full timeJob SummaryWe are seeking a highly motivated and experienced Retail Department Lead to join our team at US Foods. As a key member of our store operations team, you will be responsible for maintaining a superior customer service experience, promoting our strategy of Great Food, Made Easy, and exemplifying our cultural beliefs of Deliver Excellence, Stop...
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Retail Sales Associate
4 weeks ago
Dallas, Texas, United States SAS Retail Services Full timeAbout the RoleWe're seeking a talented and motivated individual to join our team as a Retail Representative. As a key member of our team, you will play a vital role in shaping the future of shopping experiences and delivering on our purpose of connecting people with the products and experiences that enrich their lives.Key ResponsibilitiesProvide in-store...
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Retail Customer Service Representative
2 weeks ago
Dallas, Texas, United States FedEx Full timeFedEx Retail Customer Service AssociateAs a key member of our retail team, you will be responsible for providing exceptional customer service and support to our valued customers. Your primary duties will include:Key Responsibilities:Assisting customers with their inquiries and resolving any issues in a timely and professional mannerProviding product...
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Sales Associate
2 weeks ago
Dallas, Texas, United States Qurate Retail Group Full timeThe OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Frontgate. As a Sales Associate, you will play a key role in delivering an exceptional guest experience and driving sales growth in our store.About UsFrontgate is a leading retailer of home furnishings and décor, offering a unique curation of products...
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Sales Associate Full Time
3 weeks ago
Dallas, Texas, United States Qurate Retail Group Full timeThe OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Frontgate in Dallas, TX. As a Sales Associate, you will play a key role in delivering an outstanding guest experience and driving sales growth.Your ImpactAchieve sales targets by providing exceptional customer service and promoting our products...
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Member Team Lead
5 days ago
Dallas, Texas, United States Walmart Full timeJob SummaryAs a Member Team Lead at Walmart, you will be responsible for supervising a team of associates in a retail environment. Your primary goal will be to ensure exceptional customer service and a positive shopping experience for our members.Key ResponsibilitiesSupervise and train associates on customer service techniques and company policies.Assist...
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Retail Sales Associate
1 week ago
Dallas, Texas, United States Dufry Full timeJob Summary:The Retail Sales Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers. This includes operating a cash register, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Operate a cash register and process transactions...
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Retail Stocking Team Lead
1 month ago
Dallas, Texas, United States Burlington Full timeBurlington **Job Summary** As a Retail Stocking Team Lead at Burlington, you will be responsible for leading the receiving team and supporting the team members in bringing merchandise displays to life. You will model company standards for receiving and stocking, maintain a neat and orderly stock, receiving area, and sales floor, and coach associates in the...
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Customer Service Lead
2 weeks ago
Dallas, Texas, United States Burlington Full timeCustomer Service Lead Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading day-to-day customer service initiatives, and inspiring and motivating associates to provide friendly...
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Retail Sales Associate
1 month ago
Dallas, Texas, United States Kohl's Full timeJob SummaryWe are seeking a highly motivated and customer-focused Part-Time Retail Sales Associate to join our team at Kohl's. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales goals.Key ResponsibilitiesProvide excellent customer service by greeting...
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Retail Stocking Team Lead
4 weeks ago
Dallas, Texas, United States Burlington Full timeBurlington **Job Summary** As a Retail Stocking Team Lead at Burlington, you will be responsible for leading the receiving team and supporting the team members in bringing merchandise displays to life. **Key Responsibilities:** * Lead Receiving Associates by becoming an extension of the Retail Stocking Team Supervisor * Work behind the scenes to support...
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Sales Associate
2 weeks ago
Dallas, Texas, United States Hibbett Retail, Inc. Full timeJob Title: Sales AssociateThe Sales Associate is a key member of our team, responsible for providing exceptional customer service and promoting our products in a fast-paced retail environment.Key Responsibilities:Provide outstanding customer service, ensuring a positive shopping experience for all customers.Promote and sell our products, utilizing product...
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Customer Service Lead
4 days ago
Dallas, Texas, United States Burlington Full timeOverview:As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.Key Responsibilities:Model company core values...
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Customer Service Associate
1 month ago
Dallas, Texas, United States Kairos Management Inc. Full timeAbout Kairos Management Inc.Kairos Management Inc. is a leading staffing and human resource management firm based in Dallas, TX. We specialize in placing professionals in various industries, including consulting, finance, marketing, human resources, and accounting.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our...