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Front Desk Representative
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Waco, Texas, United States Texas Western Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Waco - Waco, TX. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesRegister guests into the hotel in a prompt and...
Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Waco South. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.
Key Responsibilities:- Register guests and process check-ins and check-outs in a friendly and efficient manner
- Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation
- Handle guest inquiries and resolve issues in a professional and courteous manner
- Operate the front desk computer system and maintain accurate records
- Perform other duties as assigned, including assisting with room assignments and handling guest requests
- High school diploma or equivalent required; college coursework in a related field is a plus
- Previous experience in a hotel or related field is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic arithmetic skills and ability to handle cash and operate a point-of-sale system
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance