Guest Experience Associate

20 hours ago


Sterling Heights, Michigan, United States Marriott International Inc Full time
Job Title: Guest Experience Specialist

We are seeking a skilled Guest Experience Specialist to join our team at Marriott International Inc. This role is responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized services to our valued guests.

Key Responsibilities:
  • Provide warm and welcoming service to guests, ensuring their stay is memorable and unique.
  • Process operational needs, address guest requests, and complete reports in a timely and efficient manner.
  • Empower guests to take ownership of their experience, moving about the hotel to address their needs and provide exceptional service.
  • Collaborate with colleagues to ensure a safe and welcoming work environment, adhering to company policies and procedures.
  • Maintain confidentiality, protect company assets, and uphold quality standards at all times.
Requirements:
  • High school diploma or equivalent required.
  • No related work experience necessary, but a passion for delivering exceptional guest experiences is essential.
  • Ability to work in a fast-paced environment, standing, sitting, or walking for extended periods.
  • Strong communication and interpersonal skills, with a focus on providing personalized service to guests.
About Us:

At Marriott International Inc, we are committed to creating a diverse and inclusive work environment that values our employees and guests alike. We believe in hiring talented individuals who share our passion for delivering exceptional guest experiences and are dedicated to making a positive impact in our communities.

Join our team and become part of a global organization that values innovation, teamwork, and customer satisfaction. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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