Closing Processor
4 weeks ago
The Closing Processor plays a vital role in supporting the overall business strategy of Land Title by assisting in preparing settlement statements and ensuring clear title. This position involves file processing, pre-typing, disbursing, and recording in support of the closing process.
Key Responsibilities:- Model and uphold the Land Title Guarantee Company culture, serving as a coach and mentor to others in the organization.
- Maintain customer relationships and respond to inquiries in a timely and accurate manner.
- Coordinate daily closing activities to meet team responsibilities and exceed customer closing expectations.
- Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances, and notifying customers of potential roadblocks or issues.
- Assist in preparing preliminary settlement statements and real estate documents.
- Prepare general and specialized closing documents, organize real estate and lender loan documents, and process cashier's checks.
- Disburse funds and documents according to instructions from mortgage companies, payoffs, title, and other relevant parties.
- Proof record documents for typographical errors, signatures, notary, and data omissions, and record documents with the appropriate state or county agency.
- Perform notarial duties in accordance with the National Notary Association Guidelines.
- Coordinate customer closing experiences, guide customers to closing rooms, and schedule clean-up of closing rooms, refreshment areas, and lobbies.
- Provide administrative assistance in document distribution, typing reports and memos, maintaining computer-based and paper files, ordering office supplies, and performing other clerical tasks.
- Participate in department marketing activities, including attending after-hours functions as requested or required.
- Excellent written and verbal communication skills.
- Exceptional interpersonal and customer service skills.
- Ability to maintain a high level of confidentiality.
- Excellent organizational skills.
- Highly detail-oriented.
- High school diploma or equivalent required.
- Ability to obtain a Colorado Notary.
- Customer service experience strongly preferred.
- Proficiency with email, Microsoft Office Suite, and the Internet.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- The pay for this position starts at $37,000 annually and increases as the incumbent moves through the training and licensing program.
- Once the incumbent completes their training, the position wage will be $43,000 annually.
- In accordance with Colorado state law, this position is non-exempt, and all overtime will be paid at time and a half.
- There is potential for an annual employee profit-sharing bonus based on company performance.
- Medical, dental, vision insurance.
- Teledoc services.
- Life insurance.
- Traditional and Roth 401K retirement options with company match.
- Short-term and long-term disability.
- Employee Assistance Program (EAP).
- Continued education and training.
- Paid Leave.
- Paid Vacation, holiday, and sick time.
- Discount for services benefit.
Land Title is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.
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