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Patient Access Representative Senior
2 months ago
We are seeking a highly skilled Patient Access Representative Senior to join our team at CHRISTUS Health. As a key member of our revenue cycle team, you will be responsible for ensuring seamless financial interactions with patients, insurance companies, and other stakeholders.
Key Responsibilities- Submit insurance claims electronically and on paper, following up on unpaid claims to resolution.
- Evaluate and process accounts for adjustments, charity, outside assistance, or bad debt, analyzing accounts to ensure full reimbursement and satisfying patient and/or insurance company inquiries.
- Collect balances due from patients using phone calls, personal contact, statements, letters, or third-party services.
- Receive, process, and respond to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, and other stakeholders.
- Compile data, track results, and report to management, providing insights to inform business decisions.
- May be assigned specialty responsibilities in areas such as refunds, reconciliation, balancing, and/or posting, as well as data collection and analysis.
- Handle difficult patient account management issues referred by other staff.
- Assist managers with various duties, including review of write-offs, adjustments, refunds, and discounts, coordinating work group activities, and training of other staff.
- High School Diploma
Full Time
EEO StatementCHRISTUS Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
