Patient Access Educator II
4 weeks ago
Job Summary:
The Patient Access Educator II is a key member of the CHRISTUS Health team, responsible for developing and implementing formal new hire orientation and ongoing training programs. This role focuses on associate development to achieve data integrity and maximize reimbursement. The Educator performs quality reviews, provides feedback, and ensures a high level of accuracy on all admissions. Effective communication and interpersonal skills are essential for establishing trusting relationships with associates and management.
Key Responsibilities:
- Develops and maintains new hire orientation and ongoing training programs.
- Identifies ongoing educational needs for internal and external customers.
- Monitors associate accuracy, provides feedback, and individual training to enhance performance.
- Maintains knowledge of current regulatory rules and requirements, including JCAHO, HIPAA, CMS, and other federal and state guidelines.
- Maintains knowledge of reimbursement requirements for all payers.
- Participates in the development and testing of system applications and provides training.
- Possesses thorough knowledge of personnel, administrative, and department policies and procedures.
- Communicates effectively with all aspects of Patient Access using multiple resources.
- Available to provide assistance to associates on a real-time basis to address questions and operational issues.
- Completes required training as needed.
Requirements:
- High School Diploma or equivalent years of experience required.
- 1-3 years of experience preferred.
- No licenses, registrations, or certifications required.
Work Schedule and Type:
TBD
Full Time
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