Patient Access Educator II

4 weeks ago


Tyler, Texas, United States CHRISTUS Health Full time

Job Summary:

The Patient Access Educator II is a professional position responsible for developing, implementing, and maintaining formal new hire orientation and ongoing training programs for associates. The Educator focuses on associate development to achieve data integrity as it relates to managing receivables and maximizing reimbursement. This role requires proficient teaching abilities and interpersonal skills to establish trusting relationships with associates and management.

Key Responsibilities:

  • Develops and implements new hire orientation and ongoing training programs to enhance associate knowledge and skills.
  • Monitors associate accuracy and provides feedback to improve performance.
  • Maintains knowledge of current regulatory rules and requirements, including JCAHO, HIPAA, CMS, and other federal and state guidelines.
  • Participates in the development and testing of system applications and provides training to associates.
  • Communicates effectively with internal and external customers to provide information and support.
  • Collaborates with management to develop improved performance competencies for department staff.

Requirements:

  • High School Diploma or equivalent required.
  • 1-3 years of experience preferred.

Work Schedule:

TBD

Work Type:

Full Time



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