Patient Access Representative Senior
4 weeks ago
Job Summary: We are seeking a highly skilled Patient Access Representative Senior to join our team at CHRISTUS Health. The successful candidate will be responsible for performing duties related to financial aspects of patient care, including financial counseling, billing, and collection of accounts.
Key Responsibilities:
Evaluates and processes accounts for adjustments, charity, outside assistance, or bad debt.
Analyzes accounts to ensure full reimbursement and to satisfy patient and/or insurance company inquiries.
Collects balances due from patients using phone calls, personal contact, statements, letters, or third-party services.
Receives, processes, and responds to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, etc.
Compiles data, tracks results, and reports to management.
May be assigned specialty responsibilities in the areas of refunds, reconciliation, balancing, and/or posting and in data collection and analysis.
Handles difficult patient account management issues referred by other staff.
Assists managers with various duties, including review of write-offs, adjustments, refunds, and discounts; coordinating work group activities; and training of other staff.
Requirements:
High School Diploma
Work Type: Full Time
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