Customer Experience Manager

1 week ago


Glendale, California, United States Victoria's Secret Full time
Customer Experience Lead Opportunity

We are seeking a highly motivated and results-driven Customer Experience Lead to join our team at Victoria's Secret in Glendale Galleria. As a key member of our sales floor team, you will be responsible for driving sales growth, leading by example, and coaching associates to deliver exceptional customer experiences.

Key Responsibilities:
  • Sales Growth: Develop and execute strategies to drive top-line sales and revenue growth.
  • Leadership: Lead the sales floor team to achieve sales targets and maintain a high level of customer satisfaction.
  • Coaching and Development: Provide coaching and feedback to associates to improve their sales and customer service skills.
  • Visual Merchandising: Maintain the overall appearance and presentation of the store, ensuring visual merchandising standards are met.
  • Collaboration: Work closely with sales leadership teams to ensure seamless communication and execution of brand initiatives.

Hiring Immediately


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