Concierge Ambassador
2 weeks ago
At Caruso, we are seeking a highly skilled and enthusiastic Concierge to join our team. As a Concierge, you will be the face of our company, providing exceptional service to our guests, tenants, and residents.
Key Responsibilities:
- Provide unparalleled levels of service in a professional, friendly, and engaging manner.
- Interact with guests, answering questions, giving directions, and coordinating detailed reservations or recommendations.
- Develop a thorough understanding of property tenants, events, and services, as well as knowledge of local sites, destinations, events, and venues.
- Perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality.
Requirements:
- Concierge services and reservations management skills.
- Effective communication and receptionist duties.
- Strong customer service skills.
- Ability to multitask and prioritize tasks efficiently.
- Experience in hospitality or customer-facing roles.
- Knowledge of the local area and attractions.
- Fluency in multiple languages is a plus.
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