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Peer Specialist

1 month ago

San Francisco, California, United States SWORDS TO PLOWSHARES VETERANS RIGHTS ORGANIZATION Full time
Job Title: Peer Specialist

At Swords to Plowshares, we are seeking a highly motivated and compassionate Peer Specialist to join our team. As a Peer Specialist, you will play a vital role in providing supportive services to veterans at our San Francisco Service Center.

Job Summary

This is a part-time, on-call position responsible for providing peer support and advocacy to veterans. The successful candidate will have a strong understanding of the needs of individuals experiencing homelessness or persons who are formally homeless, with an emphasis on mental health, socio-economic, vocational, and substance use challenges.

Key Responsibilities
  • Greet and check-in veterans when they enter the building.
  • Enroll veterans into ECM (Exponent Case Management) electronic filing system.
  • Provide peer resource navigation.
  • Facilitate peer group meetings.
  • Prep, serve, document, and monitor daily meal program.
  • Sort, distribute, document, and monitor veteran mail program.
  • Actively engage veterans in activities in support of building community.
  • Facilitate/monitor group recreational activities and provide assistance during events within the VCC.
  • Accompany veterans during recreational activities and outings, including off-site activities that may take place after hours.
  • Transport veterans to and from appointments as needed using a company van.
  • Assist with monitoring and engaging veteran activity to ensure a safe and secure community center.
  • Accurately document group participant attendance, detailed services provided, and any incidents that occur, ensuring all records are updated in a timely manner in compliance with organizational and regulatory standards.
  • Respond to behavioral disturbances and emergencies utilizing strength-based practices, crisis intervention, de-escalation skills, trauma-informed, and harm reduction approaches.
  • Attend all mandatory trainings and meetings.
  • Perform other related duties assigned by management.
Requirements
  • Minimum of one (1) year experience conducting peer support services to individuals with complex behavioral and/or mental health barriers in a community setting.
  • Group facilitation experience.
  • Crisis Intervention experience.
  • Valid California Driver's license and clean DMV driving record.
  • Excellent computer skills with proficiency in Microsoft Office (Outlook, OneDrive, Word, Excel, SharePoint, etc.).
  • Strong verbal, written, and communication skills.
  • Attention to detail and organizational skills.
  • Ability to multi-task and follow through with tasks in a timely manner.
  • Ability to work effectively as a team and engage proactively in supervision.
  • Ability to remain calm and use de-escalation skills when engaging with veterans.
  • Ability to work with a diverse population, including individuals under the influence of substances and/or experiencing co-occurring disorders, psychosis, and other severe mental health presentations from a harm reduction and trauma-informed approach.
  • A working understanding of the needs of people experiencing homelessness or persons who are formally homeless, with an emphasis on mental health, socio-economic, vocational, and substance use challenges.
  • Must be able to communicate effectively with a variety of personalities and be comfortable working with communities that are often marginalized, including embracing the agency's Diversity, Equity, and Inclusion Initiative.
  • Must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation.
Equal Employment Opportunity Statement

At Swords to Plowshares, we believe in creating an inclusive and welcoming environment for all. We are proud to be an Equal Employment Opportunity employer and do not discriminate against any employee or applicant based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or status as a protected veteran. We are committed to compliance with all state and local laws governing nondiscrimination in employment.

Diversity, Equity, and Inclusion Statement of Intent

Swords to Plowshares is fully committed to the ongoing work of creating a more diverse, equitable, and inclusive organization. For us, this is a process and not a destination. We embrace the principles of cultural humility to create spaces where all people feel welcome, heard, and valued. We stand against injustice and discrimination of all kinds.