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Account Director, Business Development Partnership
2 months ago
We are seeking an experienced Account Director to join our team at Norstella, a leading provider of pharmaceutical solutions. As an Account Director, you will be responsible for growing and maintaining existing client relationships with top Clinical CRO accounts, driving renewal and expansion of long-term partnerships.
Key Responsibilities- Account Growth and Management: Develop and execute comprehensive account plans to drive high retention rates, renewal uplift, and new bookings within relevant whitespace.
- Client Understanding and Alignment: Demonstrate deep knowledge of client businesses, including organizational structure, performance, business strategy, and key leadership.
- Sales and Business Development: Proactively identify and capture opportunities or address risks at strategic and tactical levels, utilizing SFDC to document all sales activities and provide accurate and up-to-date sales pipeline reports and forecasts.
- Collaboration and Communication: Partner with internal teams, including Product management and Client Success, to share feedback from client interactions and strive for continuous improvements in Citeline's offering to CRO companies.
- Experience: At least 10+ years of experience in similar roles, with extensive experience working for or selling to Clinical CROs.
- Account Leadership: Proven track record expanding business with clients by engaging key stakeholders to understand their needs and provide value.
- Strategic Perspective: Approach each interaction from a strategic point of view, creating account plans to ensure alignment across internal teams, identifying risks and opportunities as they emerge.
- Contracting and Sales Skills: Proven contracting skills, including competitive market research, lead generation, prospecting, business development, and closing sales.
- Collaboration and Communication: Strong presentation, communication, negotiation, objection handling skills, and a desire to be the best in supporting fellow team members.
Norstella is a leading provider of pharmaceutical solutions, committed to improving patient access to life-saving therapies. Our guiding principles include:
- Smooth Access to Life Saving Therapies: Our mission is to make a meaningful difference in the lives of patients and their families.
- Integrity, Truth, Reality: We make promises that we can keep, and goals that push us to new heights, guided by honesty and a commitment to data-driven decision making.
- Kindness, Empathy, Grace: We empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.
- Resilience, Mettle, Perseverance: We will persevere – even in difficult and challenging situations – and recover from missteps and failures in a positive way.
We offer a comprehensive benefits package, including medical and prescription drug benefits, health savings accounts, basic life and AD&D benefits, 401k retirement plan with company match, company-paid short and long-term disability, education reimbursement, paid time off, and company holidays.
The expected base salary for this position ranges from $160,000 to $190,000 plus commission. Salary offers are based on a wide range of factors, including relevant skills, training, experience, education, and market and organizational factors.
Norstella is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and experiences.
