Medical Support Specialist

2 days ago

Naperville Illinois, United States Duly Health and Care Full time
About the Role

We are seeking a highly skilled and compassionate Medical Support Specialist to join our team at Duly Health and Care. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team.

Key Responsibilities
  • Greet patients and assist with registration, scheduling, and collecting health history
  • Provide support to physicians during examinations, minor office surgeries, and other first aid procedures
  • Assist patients with prescription requests, address pharmacy callbacks, and update charting and filing
  • Conduct onsite lab testing, including EKG, pulmonary function, blood glucose, and urine pregnancy tests
  • Maintain clean, warm, and inviting examination rooms for patient visits
  • Provide excellent customer service and exemplify Duly Health and Care's CARE values
Requirements
  • High school diploma or GED required
  • Completion of Medical Assistant educational program or higher education courses in health sciences or related experience required
  • Active medical assistant certification through one of the following: American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), American Registry of Medical Assistants (ARMA), or American Association of Medical Assistants (AAMA)
  • CPR certification or willingness to become certified upon hire required
  • May require phlebotomy certification to be completed within 90 days of hire
  • Prior experience working as an MA, CMA, CNA, EMT, or 2 years of prior experience working in a medical office assisting with patient care
  • Prior experience using an electronic medical record preferred
What We Offer
  • Comprehensive medical and prescription drug benefits
  • Tuition Reimbursement
  • 40 hours paid volunteer time off
  • A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
  • 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members
  • 401(k) Match

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