Financial Support Specialist

3 weeks ago


Greenville, South Carolina, United States PFS - Professional Financial Services Full time

**About This Role:** We're seeking a highly motivated Customer Service Representative to join our team at PFS - Professional Financial Services. As a key member of our branch office, you'll play a crucial role in delivering exceptional customer experiences.

Job Description:

This Customer Service Representative position involves supporting the manager in the day-to-day operations of our branch office. Under moderate supervision, you'll perform collection activities, assist with loan and payment processing, and provide top-notch customer service.

Main Responsibilities:

  1. Ensure seamless customer interactions through excellent service and communication
  2. Perform skip tracking and other locate activities to resolve account discrepancies
  3. Collaborate with the Administrative Assistant to ensure accurate record-keeping and compliance with regulations
  4. Prepare and submit office bank deposits and checkbook transactions
  5. Solicit and process personal loan applications and renewals, where applicable
  6. Closed approved personal loans, where applicable

Qualifications:

  • Demonstrate strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Proven ability to multitask and prioritize tasks effectively
  • Valid state driver's license, insurance, and reliable transportation

Salary Range:

The estimated annual salary for this role is $55,000 - $75,000, based on location and experience.



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