Member Support Specialist
2 weeks ago
**About BESSEMER SYSTEM FCU CORP:**
We are a thriving credit union committed to delivering exceptional services and innovative solutions to our members. Our dedicated team is passionate about building lasting relationships and making a positive impact in the community.
Job Description:
This role offers an exciting opportunity for a skilled professional to join our team as a Member Support Specialist. The successful candidate will be responsible for providing support to members through various channels, including phone, email, and in-person interactions.
Main Responsibilities:
- Handle member inquiries and resolve issues promptly and professionally.
- Provide clear and concise information about the credit union's products and services.
- Work collaboratively with colleagues to achieve common goals and objectives.
- Stay informed about industry developments and best practices.
- Contribute to a positive and supportive team environment.
Requirements and Skills:
- Previous experience in customer-facing roles, preferably in a financial institution.
- Exceptional communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Basic knowledge of computer programs and software applications.
- Adaptability and flexibility in a dynamic environment.
Estimated Salary Range: $50,000 - $70,000 per year, based on experience.
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