Business Process Improvement Lead

4 days ago


College Park, Maryland, United States CAITTA INC Full time
Job Description

We are seeking an experienced Business Process Improvement Lead to join our team at Caitta Inc. As a key member of our operations department, you will be responsible for working with business units to gain in-depth understanding of customer's business requirements, systems, release plan, and the program priorities.

About the Role
This role will be key to plan and deliver business process documents, system analysis, and support activities. The ideal candidate will have 5+ years of experience in a similar field and possess excellent written and verbal communication skills.

Key Responsibilities
* Plan and conduct meetings with the business subject matter experts and stakeholders.
* Work with users and business subject matter experts to develop requirements and workflow processes (As-Is and To-Be).
* Elicit and document business process flows, functional and non-functional requirements for business applications.
* Document the requirements by developing user stories, use cases, and/or functional specifications that outline the workflow As-Is and To-Be workflow process and dashboard usage scenarios.
* Collaborate with cross-project team members to develop and maintain release backlog.
* Support backlog grooming activities.
* Identify data sources and conduct systems analysis.
* Produce documents, as needed, according to the System Development Life Cycle (SDLC), including business requirements, alternative analysis, requirements traceability, and findings documents.
* Participate in key User Acceptance Testing activities and review test results to ensure that requirements have been met.

Requirements
* 4-year degree (or equivalent experience)
* 5+ years of experience in a similar field
* FDA experience highly desired
* Regulatory experience (HHS or other regulatory agencies) preferred

Estimated Salary: $90,000 - $120,000 per year, based on experience and location.
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