Food Service Assistant

4 weeks ago

Minneapolis, Minnesota, United States Apicii Hospitality Full time
Food Runner Job Description

Breva Bar & Grill, a vibrant neighborhood gathering spot in the heart of Downtown Minneapolis, seeks a skilled Food Runner to join our team. As a Food Runner, you will play a crucial role in ensuring the seamless flow of food from the kitchen to our guests, maintaining accuracy and timely delivery.

Key Responsibilities:
  • Communicate effectively with chefs and kitchen staff to understand the status of each order.
  • Verify that all items on an order are prepared and plated correctly.
  • Collect prepared dishes from the kitchen and deliver them to the appropriate tables.
  • Prioritize hot or time-sensitive items to maintain their temperature and quality.
  • Check each dish for accuracy, presentation, and adherence to quality standards before delivering to the customer.
  • Verify special requests or dietary restrictions and communicate them to the kitchen staff.
  • Work closely with servers to match food orders with the correct tables.
  • Support servers when needed, such as refilling water or clearing empty plates.
  • Keep the expo area and service stations clean and organized.
  • Assist in bussing and resetting tables as needed.
  • Maintain open communication channels with the kitchen, servers, and other restaurant staff.
  • Relay important information, such as delays or changes in orders, promptly.
  • Interact with guests in a friendly and professional manner during the food delivery process.
  • Address any guest concerns or inquiries related to the food being served.
  • Handle multiple orders simultaneously and prioritize tasks based on urgency.
  • Assist in managing peak dining hours and ensuring timely service.
  • Monitor the quality of dishes to uphold the restaurant's standards.
  • Report any issues or discrepancies to the kitchen or management for resolution.
  • Follow proper food safety and sanitation protocols.
  • Adhere to health and safety regulations to maintain a clean and safe work environment.
  • Ensure an exceptional dining experience by following the Company's standard of service.
  • Follow all company policies, procedures, and health and safety guidelines.
Requirements:
  • Previous experience as a Runner or other support staff in a restaurant setting.
  • Knowledge of basic food safety and health regulations.
  • Customer-centric.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand, walk, and carry trays for extended periods.
  • Lift and carry items weighing up to 25 pounds.
  • Ability to work in a high-demand and fast-paced work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodations to apply for this position or participate in an interview, please contact our Human Resources department.

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