Technical Analyst II

6 days ago


West Des Moines, Iowa, United States Athene Full time
Job Summary

We are looking for a Technical Analyst II to join our Risk IT team at Athene. As a key member of our team, you will be responsible for researching and resolving incidents reported by business users. You will partner with development teams to investigate problems, identify root causes, and determine necessary updates.

Key Skills
  • Proficient in researching and resolving incidents using Service Now Incident Management.
  • Strong understanding of database concepts, including Microsoft SQL Server, SQL Database queries, and PostgreSQL.
  • Capable of debugging Microsoft SSRS reports and proficient in reading and understanding Web application logs, Server logs, and Transaction SQL.
  • Excellent communication skills with end users, developers, and senior management.
  • Experience with small-scale internal IT systems or related technologies.
What We Offer
  • The estimated salary for this role is $90,000 - $115,000 per year, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • A commitment to diversity and inclusion, proudly being an Equal Opportunity Employer.


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