Software Engineer

3 days ago


West Des Moines, Iowa, United States Athene Holding Ltd Full time

Athene Holding Ltd is a leading retirement services company seeking a skilled Software Analyst II to join our Risk IT team. This role involves researching and resolving incidents reported by business users, identifying immediate and long-term fixes for system issues, and partnering with development teams to investigate problems and determine necessary updates.

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  • This position requires effective communication skills with end users, developers, and senior management to analyze problems and develop cost-effective solutions.
  • The ideal candidate will have a Bachelor's degree in computer science or equivalent work experience, along with 3+ years of applicable IT experience.
  • Experience with small-scale internal IT systems or related technologies is a plus, as well as knowledge of medium to large-scale internal IT systems or related technologies.
  • The selected candidate will assist project managers, IT users, and developers in researching issues, leading to modifications of existing information and processes.

Key Responsibilities:

  • Research and resolve incidents reported by business users using Service Now Incident Management.
  • Identify both immediate and long-term fixes for system issues.
  • Develop solutions involving Microsoft SQL Server, SQL Database queries, and PostgreSQL.
  • Gather metrics around Incidents and form meaningful insights.

Benefits:

  • A competitive estimated salary of $85,000 - $110,000 per year, based on location and experience.
  • The opportunity to work with a leading retirement services company and contribute to the success of our Risk IT team.
  • A dynamic and supportive work environment that encourages collaboration and professional growth.

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