Data Analysis Professional

6 days ago


West Des Moines, Iowa, United States Athene Holding Ltd Full time

Join Athene Holding Ltd, a leading retirement services company, as a Software Analyst II on our Risk IT team. In this role, you will research and resolve incidents reported by business users, identify immediate and long-term fixes for system issues, and partner with development teams to investigate problems and determine necessary updates.

About the Role

This position requires a strong understanding of computer science and IT concepts, as well as excellent communication and interpersonal skills. You will work closely with project managers, IT users, and developers to research issues, identify root causes, and develop cost-effective solutions.

Responsibilities
  • Research and resolve incidents reported by business users using Service Now Incident Management.
  • Develop solutions involving Microsoft SQL Server, SQL Database queries, and PostgreSQL.
  • Assist project managers, IT users, and developers in researching issues, leading to modifications of existing information and processes.
Requirements
  • Bachelor's degree in computer science or equivalent work experience.
  • 3+ years of applicable IT experience.
  • Experience with small-scale internal IT systems or related technologies is a plus.
What We Offer
  • A competitive estimated salary of $85,000 - $110,000 per year, based on location and experience.
  • The opportunity to work with a leading retirement services company and contribute to the success of our Risk IT team.
  • A dynamic and supportive work environment that encourages collaboration and professional growth.


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