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Customer Support Specialist
2 months ago
Globe Life AIL is seeking a highly skilled and dedicated professional to join our team as a Client Service Representative. This role is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of our clients.
Key Responsibilities- Provide top-notch customer support to our clients through various communication channels, including phone, email, and in-person interactions.
- Act as a liaison between clients and internal stakeholders to resolve issues and concerns in a timely and professional manner.
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Stay up-to-date with industry trends and best practices to continuously improve customer service skills and knowledge.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal stakeholders.
- Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- A competitive salary and benefits package, including comprehensive health insurance and retirement savings plan.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
