IT Support Specialist

4 weeks ago


Joliet, Illinois, United States Saint Joseph Medical Center Full time
Job Summary

We are seeking a highly skilled IT Technician to join our team at Saint Joseph Medical Center. As an IT Technician, you will be responsible for providing technical support and maintenance for desktop computing systems, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians.

Key Responsibilities
  • Troubleshoot hardware and software issues
  • Ensure the availability and functionality of end-user devices
  • Deliver excellent customer service to staff and clinicians
  • Work closely with the IT team to support the organization's mission of delivering high-quality patient care through effective use of technology
Requirements
  • Associate's degree in Information Technology, Computer Science, or related field
  • Relevant certifications (e.g., CompTIA A+, Network+ or similar)
  • Proven experience in IT support or a similar role, preferably in a healthcare environment
  • Strong knowledge of computer hardware, software, and networking concepts
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
Preferred Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field

We are an equal employment opportunity employer and prohibit discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.



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