Analytics Specialist

2 weeks ago


Foster City, California, United States Visa Full time
Company Overview

Visa stands at the forefront of the payments and technology sector, facilitating over 259 billion transactions annually across more than 200 countries and territories. Our vision is to unite the globe through a cutting-edge, secure, and reliable payments network, empowering individuals, businesses, and economies to flourish. We are committed to uplifting communities everywhere by being the premier choice for payment solutions.

Join us and make a meaningful impact with a leader in the industry. Experience the culture and values that define Life at Visa.

Role Overview

Visa U.S.A. Inc. is seeking an Analytics Specialist (multiple openings) to join our team. The successful candidate will be responsible for:

  • Creating, collecting, and distributing technical insights through various communication channels within the organization.
  • Collaborating with technical teams to enhance product usability and instructional clarity.
  • Utilizing visual elements such as animations, graphs, and images to improve user comprehension of materials.
  • Ensuring content consistency across different platforms and media.
  • Gathering user feedback to refine and enhance content quality.
  • Working alongside engineers, support specialists, and developers to facilitate information flow among project teams during development and testing phases.
  • Maintaining uniformity of technical content across departments including product development, marketing, and customer relations.
  • Overseeing the complete processes for B2B media managed by Visa, ensuring accurate data ingestion and visualization updates on a weekly basis.
  • Collecting user feedback post-dashboard generation to optimize information presentation and visual elements.
  • Leading the creation of publications and deliverables for internal stakeholders in various digital formats.
  • Assisting in the verification of dashboard connections and collaborating with partners to devise strategies for process improvements aligned with business objectives.
  • Employing a variety of data visualization tools and analytical programs that incorporate coding languages.
  • Partnering closely with technology teams to enhance business insights and data publication processes, thereby improving the marketing organization’s ability to monitor and optimize performance.
  • Communicating with technical staff to enhance dashboard functionality and user interface.
  • Driving operational excellence by identifying and implementing initiatives that enhance efficiency and streamline processes, aiming for global consistency in B2B Data dashboard publications.
  • This position is based in our office and may offer flexible telecommuting options.
Qualifications

Essential Qualifications:

  • A Bachelor's degree in Psychology, Communications, Statistics, or a related field, along with 1 year of experience in a similar role.
  • Proficiency in Analytics and Statistics.
  • Experience with Excel and Data Visualization tools.
  • Understanding of Media and B2B Performance metrics.
  • Familiarity with Lead Management and Analysis.
  • Knowledge of CRM systems.
  • Salesforce administration experience.
  • Expertise in Data Manipulation and Harmonization (e.g., ETL processes).
Additional Information

Worksite: This role is hybrid, allowing for a combination of remote and in-office work. Employees are expected to be in the office 2-3 days a week based on business needs.

Travel Requirements: This position does not necessitate travel.

Mental/Physical Requirements: The role will be performed in an office environment, requiring the ability to sit and stand at a desk, communicate effectively in person and via telephone, and operate standard office equipment.

Visa is an equal opportunity employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

We also consider applicants with criminal histories in accordance with applicable laws.

Compensation: The estimated salary range for this position is between $125,500.00 and $194,500.00 USD annually, which may include potential incentive payments. Salary may vary based on job-related factors including knowledge, skills, experience, and location. This position may also be eligible for bonuses and equity as part of a comprehensive benefits package.



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