Customer Service Professional

2 days ago


SaintSaturninlèsAvignon, Provence-Alpes-Côte d'Azur, United States Gustave A Larson Company Full time
About Us:

Gustave A Larson Company is a leading provider of HVAC products and services in the Midwest and Mountain States. We are committed to delivering exceptional customer service and providing expert advice on HVAC solutions.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional. As a key member of our customer service team, you will be responsible for responding to customer inquiries, resolving issues, and providing expert advice on HVAC products and services.

The ideal candidate will have excellent communication skills, a strong understanding of HVAC systems, and the ability to work effectively in a fast-paced environment.

We offer a competitive compensation package including a base salary of $40,000 - $55,000 per year, plus benefits and opportunities for professional growth and development.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Analyze customer needs and provide expert advice on HVAC products and services.
  • Resolve customer issues and concerns in a fair and efficient manner.
  • Work effectively as part of a team to achieve customer satisfaction and company objectives.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in customer service or sales, preferably in the HVAC industry.
  • Strong understanding of HVAC systems and related technologies.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and meet customer satisfaction targets.
Benefits:
  • Competitive compensation package.
  • Full benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off (PTO).


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