Luxury Guest Experience Manager
1 day ago
This role requires an individual to oversee guest check-in processes, manage guest-related issues, and coordinate with housekeeping staff. The ideal candidate will have strong communication skills, a commitment to delivering luxury service, and experience in supervising staff.
About the Job
- Ensure exceptional guest service by managing check-in processes and resolving guest-related issues.
- Coordinate with housekeeping to track readiness of rooms for check-in.
- Assist management in hiring, training, and evaluating employees.
- Report accidents, injuries, and unsafe work conditions to manager.
Requirements
To be successful in this role, you should have:
- At least 1 year of related work experience.
- A high school diploma or G.E.D. equivalent.
Compensation
The estimated annual salary for this position is $55,053, based on a $26.52 hourly rate.
About Marriott International, Inc
Marriott International, Inc is a global hospitality leader that operates over 100 award-winning properties worldwide. Our team creates experiences so exceptional that long after a guest stays with us, the experience stays with them.
Benefits
We offer a range of benefits, including health care benefits, flexible spending accounts, a 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
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