Luxury Guest Experience Manager

1 day ago


Truckee, California, United States Marriott International, Inc Full time
Job Overview

This role requires an individual to oversee guest check-in processes, manage guest-related issues, and coordinate with housekeeping staff. The ideal candidate will have strong communication skills, a commitment to delivering luxury service, and experience in supervising staff.


About the Job
  • Ensure exceptional guest service by managing check-in processes and resolving guest-related issues.
  • Coordinate with housekeeping to track readiness of rooms for check-in.
  • Assist management in hiring, training, and evaluating employees.
  • Report accidents, injuries, and unsafe work conditions to manager.

Requirements

To be successful in this role, you should have:

  • At least 1 year of related work experience.
  • A high school diploma or G.E.D. equivalent.

Compensation

The estimated annual salary for this position is $55,053, based on a $26.52 hourly rate.


About Marriott International, Inc

Marriott International, Inc is a global hospitality leader that operates over 100 award-winning properties worldwide. Our team creates experiences so exceptional that long after a guest stays with us, the experience stays with them.


Benefits

We offer a range of benefits, including health care benefits, flexible spending accounts, a 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.



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