Luxury Rooms Service Manager

7 days ago


Truckee, California, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled Luxury Rooms Service Manager to join our team at Marriott International, Inc. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for ensuring exceptional guest experiences.

About the Role

The ideal candidate will have at least 1 year of related work experience in hospitality management, with a strong focus on customer satisfaction and staff training. You will be responsible for processing all guest check-ins, resolving payment issues, and coordinating with housekeeping to ensure seamless service delivery.

Key Responsibilities:
  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing room keys.
  • Resolve payment issues and process various payment types, including credit cards and cash.
  • Coordinate with housekeeping to track readiness of rooms for check-in and ensure efficient service delivery.
Requirements

To succeed in this role, you must have excellent communication skills, attention to detail, and the ability to work well under pressure. A high school diploma or equivalent is required, along with relevant work experience in hospitality management.

Salary and Benefits

The salary for this position is $26.52 per hour, with opportunities for flexible scheduling and career advancement. As a member of our team, you will enjoy comprehensive benefits, including health insurance, retirement plans, and paid time off.

About Us

Marriott International, Inc. is a global leader in luxury hospitality, with over 100 award-winning properties worldwide. We are committed to delivering exceptional guest experiences and creating lifelong memories for our guests.



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