Network Infrastructure Specialist

2 weeks ago


Saratoga Springs, New York, United States InsideHigherEd Full time

Network Infrastructure Specialist

Empire State University's Office of Information Technology Services is seeking a skilled Network Engineer (State Title: Lead Programmer-Analyst) to join our team in Saratoga Springs, NY. This crucial role will be responsible for designing, configuring, and maintaining both internal and external university networks. You will play a vital part in troubleshooting network issues, ensuring optimal performance, and providing Tier 2 technical support.

As a Network Infrastructure Specialist, you'll contribute to the upkeep of a cutting-edge network that supports over 20 university locations across New York State. Your expertise will be instrumental in connecting all stakeholders through innovative and sustainable technology solutions, enabling diverse models of teaching and learning anytime, anywhere.

Responsibilities:
  • Deliver exceptional network technology and support services.
  • Support the implementation, integration, and operation of physical and virtual classrooms, labs, and administrative units.
  • Maintain a deep understanding of emerging networking technologies.
  • Respond promptly to network issues, including providing off-hour support as needed.
Requirements:

Required Qualifications:

  • Bachelor's degree or a minimum of five years of relevant experience.
  • Experience with firewalls, routing protocols, switches, VLANs, VPNs, and software-defined networking.
  • Ability to troubleshoot and resolve problems within a networking environment.

Preferred Qualifications:

  • Five years of experience maintaining a networked environment.
  • Knowledge of video conferencing protocols.
  • Previous experience working in Higher Education.
  • CCNA or CCNP certifications.
  • ITIL Foundations certification.
  • Ability to work efficiently both independently and as part of a team.
  • Experience with some of the following solutions:
    • Palo Alto
    • Force10 (Dell)
    • VyOS
    • F5
    • VMware NSX-V/NSX-T
    • Meraki Wireless
    • Microsoft Azure
    • Linux
    • Windows Server
    • Solarwinds Orion


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