Assistant Restaurant Manager
3 days ago
Top Shelf Pizza LLC is a rapidly growing pizza restaurant chain known for its commitment to quality and exceptional customer service. We take pride in serving delicious pizzas made with fresh, high-quality ingredients and strive to provide an outstanding dining experience for our valued customers.
Job SummaryWe are seeking a dedicated and dynamic individual to join our team as an Assistant Manager. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring smooth and efficient processes, and maintaining high-quality standards.
Key ResponsibilitiesOperational Excellence- Assist in the day-to-day operations of the restaurant, ensuring seamless processes and efficient workflows.
- Oversee the preparation, cooking, and serving of our pizza products to maintain quality standards.
- Monitor inventory levels and place orders as needed to ensure adequate supplies.
- Uphold cleanliness and sanitation standards in all areas of the restaurant.
- Supervise and motivate the team, fostering a positive and collaborative work environment.
- Train and develop staff on operational procedures, customer service, and company policies.
- Schedule and manage staff shifts to optimize productivity and maintain excellent customer service.
- Ensure exceptional customer experiences by addressing inquiries, resolving issues, and maintaining a friendly atmosphere.
- Implement and enforce customer service standards to meet and exceed customer expectations.
- Assist in managing the budget, controlling costs, and maximizing profitability.
- Monitor sales, expenses, and financial performance to achieve targets.
- Enforce quality control measures to guarantee the consistency and excellence of our pizza products.
- Conduct regular inspections to uphold brand standards.
- Previous experience in a managerial or supervisory role, preferably in the restaurant industry.
- Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
- Exceptional customer service skills and a passion for creating positive experiences.
- Knowledge of food safety and sanitation regulations.
- Excellent organizational and multitasking abilities.
- Basic understanding of financial management and budgeting.
- Flexibility to work evenings, weekends, and holidays as needed.
- Competitive salary
- Employee discounts
- Opportunities for career advancement
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