Utility Support Professional
4 days ago
About the Position
\This Customer Service Representative role at Voltguard Utilities Ltd requires a strong problem-solving ability, excellent verbal and written communication skills, and a customer-first mindset.
\Responsibilities:
\- \
- Respond to customer inquiries, explain charges, process payments, and provide billing adjustments or corrections as required.\
- Gather and relay customer feedback to help improve our products and services.\
- Follow company policies, procedures, and best practices in all customer service interactions.\
Company Overview
\Voltguard Utilities Ltd is a dynamic and customer-centric company that values customer satisfaction, employee growth, and industry leadership.
\What We Offer
\A competitive salary package, health benefits, and additional perks. Opportunities for career growth and professional development. A supportive work environment that encourages collaboration and open communication.
\The estimated salary for this role is $21.63 - $26.15 per hour, depending on location and experience. A full-time schedule includes 8-hour shifts, Monday to Friday. The primary work environment is a temperature-controlled office setting, but may also include typical warehouse environments on occasion.
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