Customer Service Representative

3 weeks ago


New York, New York, United States Wendy's Full time
Main Responsibilities:

As a Cashier at Wendy's, you will be responsible for managing all transactions with our customers efficiently and accurately. Your main responsibilities will include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. You will also be responsible for greeting customers when entering and leaving the premises, managing transactions using a cash register, balancing the cash register, scanning goods and making sure pricing and quantities are accurate, accepting payments in cash, credit or check, providing change and receipts, issuing coupons, vouchers, stamps and gift cards, processing returns and refunds, and resolving customer complaints. Additionally, you will be responsible for bagging and wrapping purchased goods for safe transport and upselling and cross-selling when appropriate.

Requirements:

To be successful in this role, you must have at least a high school degree, experience with POS systems and cash registers, basic computer knowledge, good math skills, and excellent communication skills. You must also be able to effectively resolve complaints and work well in a team environment. Previous experience is an advantage, and solid math and multitasking skills are a must.

About Wendy's:

Wendy's is a fast-food restaurant chain that is committed to providing high-quality food and excellent customer service. We are looking for a qualified and responsible Cashier to join our team and help us continue to delight our customers and provide them with an outstanding experience.

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