Customer Service Liaison
2 days ago
Company Overview
Haile Lytton - State Farm Agent is a reputable insurance agency dedicated to delivering exceptional service to our clients. We are seeking a skilled Receptionist - State Farm Agent Team Member to join our team.
Salary
The estimated salary for this role is $45,000 - $55,000 per year, depending on experience and qualifications.
Job Description
As a Receptionist - State Farm Agent Team Member, you will be responsible for greeting clients warmly, directing them to the appropriate team members, and managing appointment scheduling and office communications.
Responsibilities
- Greet clients in person and over the phone, ensuring a positive first impression.
- Manage appointment scheduling and office communications to ensure seamless client experiences.
- Assist with handling incoming inquiries and maintaining accurate customer records.
- Engage in sales conversations with prospective and existing clients to identify opportunities to offer insurance solutions.
- Provide exceptional customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Qualifications
- Prior experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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