Call Center Representative

3 days ago


Red Wing, Minnesota, United States Culligan 191MN Full time
Overview

Culligan of Red Wing is a locally owned franchise operating independently under the Culligan name. We pride ourselves on our outstanding customer service and reputation in the communities we serve.

Job Description
  • Answer all incoming phone calls and route to the correct person in a timely and professional manner
  • Respond to online inquiries and manage companies' online reviews to maintain a positive reputation
  • Daily deposit processing, customer satisfaction calls on completed jobs, and assisting product specialists with outside marketing activities
Requirements
  • High school diploma or equivalent required; some college education preferred
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities and deadlines
  • Proficient in CRM software and Microsoft Office Suite
Benefits and Perks
  • Estimated salary: $55,000 - $70,000 per year
  • Benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
  • Ongoing training and development opportunities
  • Eligibility for annual recognition and training meetings/events


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