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Hospitality Ambassador

2 months ago

Dublin California, United States BJ's Restaurants Full time
About the Role

We are seeking a skilled and enthusiastic Guest Ambassador to join our team at BJ's Restaurants. As a Guest Ambassador, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities
  • Welcome guests with a warm and genuine smile, providing a signature BJ's greeting.
  • Ensure all guests leave with a smile, exceeding their expectations and building lasting connections.
  • Visit tables and engage with guests, providing gracious hospitality and a smile.
  • Support the service team in delivering exceptional guest experiences.
  • Inform a manager of any guest issues, ensuring every guest leaves satisfied.
Requirements
  • Bring a guest-focused enthusiasm to our team, with an at-your-service attitude.
  • Enjoy making guests feel warm and welcomed, with a passion for delivering exceptional customer service.
  • Thrive in a fast-paced, collaborative, team-oriented environment.
  • Be at least 18 years of age.
About BJ's Restaurants

BJ's Restaurants has been crafting memorable brewhouse experiences since our humble beginnings in Southern California in 1978. We pride ourselves in providing our guests with food and beverages that exhilarates the senses and nourishes the soul. Our team members are the key to delivering exceptional guest experiences, and we take pride in providing a fun, energetic, and inclusive workplace.