Customer Service Ambassador

4 weeks ago


Dublin, California, United States QCC, LLC Full time

About QCC, LLC

We pride ourselves on fostering a welcoming environment where our team members thrive. Our Customer Service Representatives play a crucial role in delivering exceptional service levels, and this role offers far more than just a job-it's an opportunity for personal and professional growth.

What We Seek

  • Passionate, driven individuals who are eager to embrace a dynamic work environment and make a real impact.
  • Those with experience in hospitality, hotels, or restaurants who are looking for a new challenge.

Responsibilities

  • Manage customer complaints efficiently and resolve issues in a timely manner.
  • Acknowledge, empathize, and resolve customer inquiries, maintaining professional relationships.
  • Provide product and service information to assist customers in person.
  • Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals.
  • Exercise flexibility, initiative, good judgment, critical thinking, and discretion.
  • Keep office and conference room areas clean, sanitized, and maintained.
  • Display a positive composure and enthusiastic tone while assisting customers.

What We Offer

  • A positive and supportive work environment.
  • Opportunities for personal and professional growth.
  • A chance to gain valuable life experience and achieve remarkable service levels.


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