Quality Manager

3 weeks ago


Rancho Cucamonga, California, United States Raland Compliance Partners, LLC Full time

Quality Manager Job Description

Raland Compliance Partners, LLC is seeking a highly skilled Quality Manager to drive operational excellence and a culture of quality and compliance throughout our facility.

The Quality Manager will be responsible for all Quality aspects at our manufacturing site, reporting into Corporate Director, Quality Operations with dotted line reporting to the Plant Manager.

Key Responsibilities:

  • Drive Plant Performance in Quality, Delivery, Cost, and Customer Service
  • Partner with Plant Management Team and other key stakeholders to improve quality, delivery, cost, and consumer service metrics for the plant
  • Lead and manage Quality Function at the site
  • Interface with customers for various customer requests, projects, issues, and audits
  • Represent site to customers and external authorities for various audits as well as related quality and regulatory topics
  • Manage and improve Key Corporate and Site QMS Processes
  • Provide Quality Control, Metrology, Quality Engineering, and Validation support to Operations, Engineering, and Quality Teams
  • Support day-to-day operation projects, troubleshooting, and continuous improvement
  • Stand-up, operate, and maintain necessary Quality Control and metrology labs
  • Develop and conduct DOE's, statistical analysis, capability studies, etc. for qualifications, troubleshooting, or process improvements
  • Collaborate with Corporate Quality for continuous improvements to the Audit & Compliance Program
  • Promote a culture of Quality Awareness and Employee Engagement in the QMS
  • Train, coach, motivate, and develop plant teams in the areas of Quality Improvement, Quality Policy, Measurement and Analysis, Quality Metrics, Customer Satisfaction (NPS), and Quality Systems/ISO requirements
  • Develop Quality department performance goals and objectives
  • Own Organization Planning and other HR processes for the site Quality organization
  • Develop communication and training plans for Quality Awareness and Engagement

Requirements:

  • Bachelor's degree from four-year College or University in Business, Science, Engineering, or a related field
  • 7+ years of hands-on Plant Quality Operations or Quality Management Systems (QMS) implementation experience
  • Thorough knowledge of regulated Industry, CFR Part 820 Quality System Requirements, MDSAP program, the ISO family of standards, particularly ISO 13485 and ISO 9001
  • Experience in plastics processing technologies serving the packaging, pharma, and medical device markets
  • Experience with training, validation processes, and Statistical Process Control (SPC)
  • 3+ years of experience in managing a team of salaried and/or hourly employees
  • Certifications: Quality Management or Quality System Auditing, i.e., Excellent data entry skills, using Microsoft Word, Excel, IQMS or similar ERP and Quality Management System

Why Work with Us:

Raland Compliance Partners, LLC is a leading provider of quality management solutions, and we are committed to excellence in all aspects of our business. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.


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