Quality Assurance Manager

4 weeks ago


Rancho Cucamonga, California, United States McLane Company Full time
About the Role

McLane is a leading supply chain services company in the United States, with a rich history of delivering retail and restaurant solutions for over 125 years. We're committed to being an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns.

Job Summary

This position is responsible for ensuring that all operational processes meet quality assurance (QA) requirements and maintaining a product protection culture. The ideal candidate will have a strong understanding of QA and safety regulations, as well as experience in managing and training large work groups.

Key Responsibilities
  • Act as a content expert for quality assurance and understand all customer QA requirements and relevant government entities.
  • Maintain procedures and training manuals required to ensure compliance with QA requirements.
  • Perform internal mock audits and serve as primary point of contact for all QA audits.
  • Facilitate all federal, state, and local inspections of the facility, including documentation of the site visit.
  • Conduct internal inspections to ensure all QA records and logs are maintained properly.
  • Ensure all operations are in compliance with government regulations and requirements.
  • Partner with department heads to provide QA and safety guidance and safety-related training.
  • Lead all safety-related programs, including monthly safety committee meetings and safety blitz.
Requirements
  • Bachelor's degree in a related field.
  • 5-7 years' experience in warehousing, distribution, QA, and/or safety.
  • Strong understanding of computer software related to record keeping and communication.
  • Experience in managing, training, and directing large work groups.
  • Ability to write reports, business correspondence, procedure manuals, and inter-company correspondence.
  • Experience in planning and analytical reporting.
  • Document, analyze, and interpret general business periodicals, professional journals, and technical procedures.
  • Manage multiple priorities and understand financial statements and cost implications.
  • Effectively present information and respond to questions from groups of managers, vendors, and teammates.
Working Conditions

This position requires the ability to continuously walk, stand, and climb over the period of their shift. The work environment may include exposure to dust, dirt, fumes, noise, potentially harmful chemicals, and solvents.



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