Desktop Support Specialist with Computer Deployment Expertise

2 days ago


Étreux, Hauts-de-France, United States Fidelity TalentSource LLC Full time

Fidelity TalentSource LLC, a leading destination for discovering temporary roles at Fidelity Investments, is seeking an experienced Desktop Support Specialist to join their team. Estimated Salary: $60,000 - $80,000 per year.

About the Role

This role involves providing technical support and assistance to end-users, ensuring seamless operations of technology infrastructure. The successful candidate will have extensive knowledge of computer hardware and operating systems, including Windows Operating Systems and Client Hardware.

Key Responsibilities
  • Maintaining a supply of computers loaded with the company's base image
  • Deploying computers to end-users, ensuring all applications and data are transferred to the new computer
  • Interfacing closely with regional technical support teams and operations groups to ensure successful completion of customer requests and projects
Requirements

To be successful in this role, candidates must possess:

  • A broad knowledge of Windows Operating Systems and Client Hardware
  • The ability to excel in a change-controlled environment
  • An understanding of TCP/IP networking protocols
Benefits and Culture

Fidelity Investments offers a diverse workforce culture that values inclusion and belonging. The company supports a consistent balance of working from home and office to meet the needs of employees' roles, experience level, and work style. This role provides opportunities for professional growth and development in a dynamic environment.



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