Desktop Support Specialist with Computer Deployment Expertise
2 days ago
Fidelity TalentSource LLC, a leading destination for discovering temporary roles at Fidelity Investments, is seeking an experienced Desktop Support Specialist to join their team. Estimated Salary: $60,000 - $80,000 per year.
About the RoleThis role involves providing technical support and assistance to end-users, ensuring seamless operations of technology infrastructure. The successful candidate will have extensive knowledge of computer hardware and operating systems, including Windows Operating Systems and Client Hardware.
Key Responsibilities- Maintaining a supply of computers loaded with the company's base image
- Deploying computers to end-users, ensuring all applications and data are transferred to the new computer
- Interfacing closely with regional technical support teams and operations groups to ensure successful completion of customer requests and projects
To be successful in this role, candidates must possess:
- A broad knowledge of Windows Operating Systems and Client Hardware
- The ability to excel in a change-controlled environment
- An understanding of TCP/IP networking protocols
Fidelity Investments offers a diverse workforce culture that values inclusion and belonging. The company supports a consistent balance of working from home and office to meet the needs of employees' roles, experience level, and work style. This role provides opportunities for professional growth and development in a dynamic environment.
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