Billing Customer Service Representative

4 days ago


Lone Tree, Iowa, United States Government Employees Insurance Company Full time
Billing Customer Support Representative

We're seeking highly motivated and enthusiastic individuals to join our Auto Service team in North Liberty, IA. As a Billing Customer Support Representative, you will receive telephone calls from current policyholders regarding billing information or use of the internet.

Responsibilities:
  • Provide general billing information to customers
  • Process endorsements and take payments
  • Process payment plan changes

Billing Customer Support Representatives will participate in an up-skilling program to complete GEICO Service Training and licensing over time.

Qualifications & Skills:
  • Experience providing outstanding customer service
  • Effective communication and listening skills
  • Ability to work in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and adapt to changes quickly
  • Open to feedback to support performance and development
  • Solid computer and multi-tasking skills

At GEICO, we are committed to providing a work environment that is free from discrimination and harassment. We expect and require the cooperation of all associates in maintaining an atmosphere of mutual respect.

Benefits:
  • Total Rewards Program to help secure financial future and preserve health and well-being
  • Premier Medical, Dental and Vision Insurance with no waiting period
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures


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