Front Desk Representative

2 days ago


Lone Tree, Iowa, United States South Suburban Parks and Recreation Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at South Suburban Parks and Recreation. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, processing check-ins and check-outs, securing payment, and assisting with reservations and requests.

Key Responsibilities
  • Anticipate and exceed guest expectations by providing friendly, professional, and timely service
  • Process check-ins and check-outs, secure payment, and verify billing
  • Assist guests with reservations and requests, including handling money and operating a point-of-sale system
  • Perform multiple functions simultaneously and handle the public in a friendly and professional manner
  • Communicate effectively verbally and establish and maintain working relationships with employees and the public
Requirements
  • High school diploma or equivalent required
  • Any combination of experience equivalent to work experience involving assisting the public, general record keeping, and/or handling money
  • Excellent customer service skills, pleasant personality, and love interacting with guests
  • Knowledge of modern office procedures, methods, and general office equipment
  • Proficient with applicable computer software applications, including Word, Excel, and Outlook
Benefits
  • FREE use of District fitness centers and swimming pools
  • Discounts on recreation classes and golf (applicable to employees working 14+ hours/week)
  • Paid sick leave
  • Opportunities for training and promotion from within
  • Flexible schedules


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