Sales Supervisor

2 days ago

Minneapolis, Minnesota, United States Merchology Full time
Job Overview

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner

As a Sales Supervisor at Merchology, you will be responsible for organizing and guiding a team of Account Representatives, ensuring exceptional service and a streamlined sales experience. Reporting to the Sales Manager, this critical role drives continuous improvement through mentorship, sales training, collaboration with other departments, and analysis of sales metrics. Sales success is a must, with preference given to individuals with a background in e-commerce and B2B sales.

Responsibilities
  • Lead, coach, and mentor Account Representatives to meet and exceed KPI metrics, fostering a sales-driven environment.
  • Evaluate team performance, providing constructive feedback and support to enhance individual and team results.
  • Manage new business opportunities via the sales inbox, local partnerships, and brand referrals, strategically assigning these opportunities to team members.
  • Handle inquiries from high priority customers, oversee escalated customer complaints, and ensure issues are resolved quickly and effectively.
  • Ensure the team stays updated with the latest training materials, policies, and procedures to maintain compliance and knowledge.
  • Collaborate with the Sales Managers, Account Coordinator Supervisor and Customer Service Team to ensure a seamless customer experience across the entire customer journey.
  • Conduct weekly one-on-one meetings with team members to review performance, discuss project and pipeline activities, and set expectations for improvement.
  • Ensure that team members have the necessary tools, resources, and support to excel in their roles.
  • Undertake special projects or other tasks as assigned to support team and organizational goals.
Requirements
  • Bachelor's degree in related field, will consider experience in lieu of degree.
  • 1-3 years of successful experience in B2B sales, preferably in a managerial or supervisory role.
  • Knowledge of modern sales tools and CRMs, preferably Hubspot.
  • Experience managing a team of sales representatives that are responsible for maintaining and growing revenue.
  • Strong leadership and communication skills to effectively coach, mentor, and empower sales team members.
  • Ability to build relationships and work well with internal and external partners.
  • A proactive and results-driven mindset, with a focus on driving revenue growth and achieving key performance indicators (KPIs) related to sales productivity and retention.
  • Strong Computer Skills
What We Offer
  • Generous PTO
  • 7 company-paid holidays
  • Hybrid work schedule for select departments
  • Paid volunteer time
  • 401k with match
  • Medical, vision, and dental insurance options, FSA, and HSA
  • Company-paid life insurance
  • Company-sponsored social events
  • Premium brand partner discounts
  • Employee Assistance Program
  • Employee-led Committees in Social Events, Wellness, DE&I and Giveback
Location

3000 Niagara Lane North, Plymouth, MN 55447

Remote hybrid role: Three days onsite, two days remote following training

  • Mechanical Service Supervisor

    4 weeks ago

    Minneapolis, Minnesota, United States Absolute Trailer Sales Inc Full time

    Job OverviewWe are in search of a Mechanical Service Supervisor who possesses a hands-on approach and is eager to progress into a managerial role. This position entails assisting clients by delivering product and service insights while addressing technical challenges.Our company prides itself on fostering a small business atmosphere that is enjoyable and...

  • Sales Floor Department Supervisor

    7 days ago

    Minneapolis, Minnesota, United States Lowe's Full time

    About This RoleLowe's is seeking a highly skilled Sales Floor Department Supervisor to lead and enable a team of associates to deliver exceptional customer experiences in our stores. As a key member of our leadership team, you will be responsible for coaching and training associates, delegating tasks, managing performance, and ensuring adequate department...

  • PT Supervisor

    6 days ago

    Minneapolis, Minnesota, United States The LEGO Group Full time

    Job DescriptionThe LEGO Group is seeking a highly motivated and organized PT Supervisor to join our team. As a PT Supervisor, you will be responsible for leading a team of Sales Associates in a fast-paced retail environment.Key Responsibilities:Lead a team of Sales Associates to achieve sales targets and provide excellent customer service.Assist the Store...

  • Department Supervisor

    1 week ago

    Minneapolis, Minnesota, United States Restaurant Depot Full time

    Department SupervisorJob Summary:We are seeking a highly skilled Department Supervisor to join our team at Restaurant Depot. As a key member of our operations team, you will be responsible for ensuring the efficient and effective management of our store's inventory, customer service, and overall store operations.Key Responsibilities:Supervise and train a...

  • Customer Experience Supervisor

    2 weeks ago

    Minneapolis, Minnesota, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Administrative Supervisor

    6 days ago

    Minneapolis, Minnesota, United States STERIS Full time

    Job SummarySTERIS is seeking an experienced Administrative Supervisor to join our team. As an Administrative Supervisor, you will be responsible for ensuring the smooth operation of our facility by coordinating administrative processes, managing resources, and supervising administrative staff.Key ResponsibilitiesCoordinate and deploy resources to ensure...

  • Concessions Supervisor

    4 weeks ago

    Minneapolis, Minnesota, United States Compass Group Careers Full time

    Job Summary**About Us**Compass Group Careers is a leading provider of food, beverage, and retail services to entertainment, sports, and restaurant venues across the country.**Job Description**We are seeking a highly motivated and customer-focused Concessions Supervisor to join our team at Levy, a member of Compass Group USA.Key Responsibilities:Manage and...

  • Sales Team Lead

    2 weeks ago

    Minneapolis, Minnesota, United States Merchology Full time

    Job OverviewMur-chol-uh-jee | The art of company merchandising; the skill of creating and delivering custom-branded apparel and corporate gifts globally.Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise, including apparel, headwear, drinkware, gifts, and accessories. We are a family-owned, people-powered company, and we are...

  • Dispatch Supervisor

    3 days ago

    Minneapolis, Minnesota, United States U.S. AutoForce Full time

    Job Title: Dispatch SupervisorU.S. AutoForce, a division of U.S. Venture, Inc., is seeking a highly skilled Dispatch Supervisor to join our team. As a key member of our operations team, you will be responsible for providing leadership to assigned personnel, ensuring the safe and efficient movement of goods, and maintaining a high level of customer...

  • Operations Supervisor

    1 week ago

    Minneapolis, Minnesota, United States Aramark Full time

    {"Job Title": "Stewarding/Cleaning Supervisor", "Job Description": "Job SummaryThe Hourly Supervisor is responsible for driving business growth and improving operational efficiency. This role ensures the highest level of customer service, safety, sanitation, quality, and consistency while controlling costs and driving sales.Key ResponsibilitiesControl labor...

  • Restaurant Unit Supervisor

    4 weeks ago

    Minneapolis, Minnesota, United States Domino's Franchise Full time

    Job Opportunity: District Manager/SupervisorAbout the Role:We are seeking a highly skilled and experienced District Manager/Supervisor to join our management team at Domino's Franchise. As a key member of our operations team, you will be responsible for leading the restaurant management teams to drive sales and profitability, while developing the...

  • Service Sales Representative

    2 weeks ago

    Minneapolis, Minnesota, United States Brin Glass Company Full time

    {"Job Title": "Service Sales Representative", "Job Summary": "We are seeking a highly motivated and customer-focused Service Sales Representative to join our team at Brin Glass Company. As a Service Sales Representative, you will be responsible for providing estimates and processing orders for existing and unestablished customers in the commercial glass...

  • Meat Department Supervisor

    3 weeks ago

    Minneapolis, Minnesota, United States Restaurant Depot Full time

    {"title": "Meat Supervisor Job Description", "content": "Job SummaryRestaurant Depot is seeking a highly skilled Meat Supervisor to join our team. As a key member of our warehouse operations, you will be responsible for ensuring the efficient and effective management of our meat products.Key ResponsibilitiesDevelop and implement strategies to optimize meat...

  • PT Supervisor

    3 weeks ago

    Minneapolis, Minnesota, United States The LEGO Group Full time

    Job SummaryWe are seeking a highly skilled PT Supervisor to join our team at The LEGO Group. As a PT Supervisor, you will be responsible for leading a team of Brick Specialists in a fast-paced retail environment.Key ResponsibilitiesLead a team of Sales Associates during shifts, ensuring effective supervision and issue resolution in line with LEGO policies...

  • Food Outlet Supervisor

    6 days ago

    Minneapolis, Minnesota, United States Great Wolf Lodge Full time

    Job Title: Food Outlet SupervisorAt Great Wolf Lodge, we are seeking a highly motivated and experienced Food Outlet Supervisor to join our team. As a Food Outlet Supervisor, you will play a critical role in ensuring the successful execution of all lodge standards and daily tasks and assignments.Key Responsibilities:Supervise daily food outlet operations to...

  • Sales Director

    6 days ago

    Minneapolis, Minnesota, United States Radisson Hotel Group Full time

    Director of Sales & MarketingRadisson Hotel Group is seeking a highly motivated and experienced Director of Sales & Marketing to lead our sales team in Minneapolis. As a key member of our hotel's leadership team, you will be responsible for driving revenue growth and developing strategies to position our hotel as a top choice for business and leisure...

  • Operations Supervisor

    4 days ago

    Minneapolis, Minnesota, United States Kohl's Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Supervisor to join our team at Kohl's. As a key member of our store operations team, you will be responsible for supervising store operations, leading associates, and delivering excellent customer service and operational efficiency.Key ResponsibilitiesExecute sound operational...

  • Beauty Sales Associate

    4 weeks ago

    Minneapolis, Minnesota, United States Kohl's Full time

    About the RoleWe are seeking a skilled Beauty Sales Associate to join our team at Kohl's. As a Beauty Advisor, you will be responsible for driving sales through your passion for beauty and engaging clients with a consultative approach.Key ResponsibilitiesBuild strong client relationships and influence clients to purchase products by identifying their needs...

  • Installation Supervisor

    4 weeks ago

    Minneapolis, Minnesota, United States Closets by Design Minneapolis Full time

    Job SummaryClosets by Design Minneapolis is seeking a highly skilled and experienced Installation Supervisor to join our team. As a key member of our installation department, you will be responsible for managing and leading our installation team, ensuring that all projects are completed to the highest standards of quality and customer satisfaction.Key...

  • Retail Sales Associate

    2 weeks ago

    Minneapolis, Minnesota, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...