Front Desk Supervisor

2 weeks ago


Hauppauge, New York, United States Remington Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.

Key Responsibilities
  • Manage front office staff, including interviewing, hiring, training, and scheduling.
  • Operate the MICROS system, accurately managing daily transactions and discrepancies.
  • Communicate effectively with Housekeeping and Engineering Departments regarding guest requests and maintenance needs.
  • Process guest requests efficiently and professionally, ensuring timely resolution.
  • Greet and communicate cordially with guests, checking them in and out of the hotel, answering questions, and assisting with needs.
Requirements
  • Ability to work calmly under pressure and with high demand.
  • High work ethic and self-initiative.
  • Flexibility to work varying schedules, including nights, weekends, and holidays.
  • Strong team player with excellent communication skills.
About Us

Remington is a leading hospitality company dedicated to providing exceptional experiences for our guests. Our resort-like retreat in Hauppauge, NY, offers a unique blend of comfort, convenience, and relaxation. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.


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