Front Desk Coordinator

2 months ago


Hauppauge, New York, United States Ideal Home Care, Inc Full time

About Ideal Home Care, Inc.

Ideal Home Care, Inc. is a dynamic and compassionate organization dedicated to providing exceptional care and services to our clients. We are a fully licensed and accredited provider of medical and nursing assistant programs, with a strong commitment to excellence and patient-centered care.

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As the welcoming face of our organization, you will be responsible for providing exceptional customer service, managing office operations, and maintaining confidentiality and professionalism in all interactions.

Key Responsibilities

  • Customer Service: Greet visitors and clients with a smile, ensuring they feel valued and supported throughout their experience with our organization.
  • Office Management: Maintain a clean and organized front desk area, manage incoming mail and supplies, and ensure office equipment is functioning properly.
  • Communication: Handle phone calls and messages with professionalism, directing clients to the appropriate team members or relaying information promptly.
  • Confidentiality: Maintain the highest level of confidentiality regarding client records and adhere to HIPAA guidelines.
  • Team Support: Assist with marketing efforts, spreadsheets, and attend staff meetings, among other office duties.

Qualifications

  • Education: High School Diploma or equivalent.
  • Experience: At least 1 year in a customer service role is preferred.
  • Skills: Proficiency with basic office procedures and equipment, strong computer skills, and bilingual in Spanish.

What We Offer

  • Health Insurance: Comprehensive coverage to keep you and your family healthy.
  • PTO/Sick Leave: Paid time off to help you balance work and personal life.
  • Supportive Environment: A team that values your contribution and helps you grow professionally.

Schedule

  • Typical Hours: 9 AM - 5 PM, Monday to Friday.
  • Occasional: Every other Saturday.
  • Location: In-person at our office.


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