Global Network Operations Strategist

3 weeks ago


Seattle, Washington, United States Stripe Full time
About the Opportunity

Stripe is a financial infrastructure platform for businesses, providing millions of companies with tools to accept payments, grow revenue, and explore new business opportunities. As a key member of our team, you will play a pivotal role in driving partnerships and strategic initiatives that fuel Stripe's growth.


Job Summary

We are seeking an experienced Global Network Operations Strategist to lead our Global Networks Partner Strategic Operations team. This individual will be responsible for driving new partner implementations and programs, ensuring the efficiency and reliability of existing partners, and fostering close collaboration between cross-functional teams and external partners.


Key Responsibilities:
  • Recruit, develop, and lead a team of Partner Operations Managers who work across the Global Networks pillar.
  • Align with Partnerships, Product, Engineering, and other cross-functional leaders to meet the operational and technical needs of our Global Networks pillar.
  • Collaborate with Product, Engineering, and Partner Managers to develop and execute reliability and SLA strategies, driving operational excellence.
  • Develop relationships with executive counterparts at key partners, facilitating interaction between our Product and Engineering leaders and their counterparts within partner organizations.
  • Be responsible for meeting and beating Partner Health metrics.
  • Inspire, motivate, and enable development of team members to promote career growth and impact for Stripe.

Requirements:
  • 15+ years of experience in program management, operations, or strategic project management in the payment/fintech industry.
  • 7+ years in management and the ability to hire, train, and coach a high-performing team of program managers.
  • Previous experience in or related to the Tech/Startup/Scale-up ecosystem.
  • Strong product instincts and ability to identify opportunities for Stripe to leverage partners' existing and in-development products.
  • Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders.
  • An understanding of product strategy and key requirements for scaling products and operations through partnerships.
  • Excellent verbal and written communication skills, including the ability to speak to different constituencies internally and externally.
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.

Compensation and Benefits:

The annual US base salary range for this role is $203,700 - $305,500. Additional benefits may include equity, company bonus, 401(k) plan, medical, dental, and vision benefits, and wellness stipends.



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