Full-Time Bank Teller

3 weeks ago


Jefferson City, Missouri, United States Mid America Bank Full time
Job Description

Mid America Bank is a locally owned and operated community bank in Central Missouri, committed to providing exceptional customer service and community involvement. We offer a work-life balance for our associates, a focus on learning and development, and career advancement opportunities.


**Job Summary:**

The Teller position is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Teller interacts regularly with customers and assists them with information regarding their accounts and bank products/services.


**Key Responsibilities:**

  • Process customers' routine transactions, such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
  • Issue negotiable items, such as cashier's checks
  • Provide customers access to their safe deposit box
  • Complete customers' special requests as needed
  • Maintain supply of cash and currency in personal cash drawer
  • Count personal cash drawer at the end of each shift to ensure it balances
  • Reconcile personal cash drawer in the event it does not balance
  • Interact with customers in person, on the phone, or through electronic communications in a friendly, helpful, and patient manner
  • Answer customers' basic inquiries about their accounts
  • Promote the bank's products and services based on customers' needs
  • Comply with bank operations and security procedures
  • Maintain confidentiality of customer and bank operations information

**Requirements:**

  • High school diploma or equivalent preferred, but not required
  • Previous experience in customer service or cash handling positions preferred
  • Ability to work independently and complete tasks with limited guidance or instruction
  • Basic math skills and ability to count US currency
  • Excellent data entry skills


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