Assistant Banking Center Manager

3 weeks ago

Kansas City, Missouri, United States Security Bank of Kansas City Full time
Job Description

Job Title: Assistant Banking Center Manager

Job Summary:

We are seeking a highly skilled and experienced Assistant Banking Center Manager to join our team at Security Bank of Kansas City. As an Assistant Banking Center Manager, you will be responsible for delivering an exceptional customer experience, providing leadership and coaching to team members, and driving business growth through sales and marketing initiatives.

Key Responsibilities:

  • Provide exceptional customer service and support to customers in the banking center, via phone, and through email.
  • Lead and coach team members to achieve sales and customer service goals.
  • Develop and implement business development strategies to grow market share and meet office budgets.
  • Understand and apply operational policies and procedures to ensure compliance with bank regulations.
  • Provide accurate account information and recognize account flags, holds, and delinquent loans.
  • Greets customers enthusiastically and provides quality customer service.
  • Supports individual and enterprise goals as determined by management.
  • Utilizes system software provided and demonstrates behaviors consistent with the bank's philosophies, objectives, and leadership characteristics.
  • Proactively seeks ways to provide financial solutions to new and existing customer relationships.
  • Maintains a strong working knowledge of consumer/business banking products and services.
  • Enthusiastically educates customers on emerging bank technology.
  • Accurately and efficiently processes a variety of banking transactions.
  • Uses strong and creative decisioning skills and abilities to assist customers.
  • Provides friendly greeting to customers in the lobby, on the teller line, drive-thru, or over the phone.
  • Efficiently and accurately processes basic transactions while safeguarding against fraud.
  • Follows all applicable policies, procedures, regulatory rules, and guidelines.
  • Researches and politely assists with customer inquiries.
  • Able to identify correct product types through needs-based questioning.
  • Proactively seeks ways to expand customer relationships to meet or exceed individual, team, and bank goals.
  • Ensures all disclosures, audit standards, security policies, and procedures are followed in accordance with Bank policy and Federal regulations.
  • Performs account servicing duties and creates a wonderful client experience.
  • Actively promotes bank products and services to prospective new customers.
  • Occasionally participates in onsite visits with customers, community groups, or events to obtain networking opportunities and promote bank products, services, and brand.
  • Assists with basic deposit and credit account openings, account maintenance requests, and may assist customers with accessing their safe deposit box.
  • Plan teller scheduling and supervise the work/activities in the facility.
  • May be called upon as needed to accurately maintain, verify, and balance a cash drawer following the bank's standard operating procedures.
  • Assists with the training of new employees and provides continuing training for current employees.

Requirements:

  • Minimum 2-3 years banking and previous management experience preferred.
  • Strong knowledge of bank products, policies, and procedures.
  • Recent Retail Banking or new accounts experience required, including the ability to market to new and existing customers.
  • Experience with computers working in a Microsoft Office and Windows environment.
  • Previous experience with Jack Henry, or other similar software, preferred.
  • Ability to step in and make management decisions related to all operations of the facility in the manager's absence.
  • Excellent English verbal and written communication skills.
  • Ability to listen to the customer to identify customer needs and develop creative, workable solutions to satisfy those needs.
  • Recent cash handling and customer service background.
  • Proven ability to collaborate, solve problems, manage time wisely, and work with limited supervision.

Equipment Requirements:

  • Emerging bank technology to include mobile, on-line, and ATM/ITM.
  • Personal Computer/Monitor/Laptop.
  • Multi-Line Phone Telephone System.
  • Pneumatic Tube System (including operation of microphone).

Software Requirements:

  • Proficient with the Microsoft suite of products.

Accommodations: Accommodations will be made to allow for meeting requirements when it does not place an 'undue hardship' on Security Bank of Kansas City.

Equal Opportunity/Affirmative Action Employer: Security Bank of Kansas City is an Equal Opportunity/Affirmative Action employer.

  • Assistant Banking Center Manager

    3 weeks ago

    Kansas City, Missouri, United States Security Bank of Kansas City Full time

    Job Title: Assistant Banking Center ManagerWe are seeking a highly skilled and experienced Assistant Banking Center Manager to join our team at Security Bank of Kansas City. As a key member of our banking center team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our banking center.Key...

  • Banking Center Manager II

    3 weeks ago

    Kansas City, Missouri, United States Dickinson Financial Corporation Full time

    Job SummaryA Banking Center Manager II is an expert educator responsible for the overall success of the assigned banking center. This role provides periodic management support for other banking centers.Key ResponsibilitiesDeliver a Fast, Easy, and Personal client experience consistent with company standards with each client and associate interaction.Measure...

  • Banking Center Manager II

    3 weeks ago

    Kansas City, Missouri, United States Dickinson Financial Corporation Full time

    Job DescriptionThis position is located in a retail banking setting.SummaryA Banking Center Manager II is an expert educator responsible for the overall success of the assigned banking center. They provide periodic management support for other banking centers.Key ResponsibilitiesDeliver a Fast, Easy, and Personal client experience consistent with company...

  • Banking Center Manager II

    3 weeks ago

    Kansas City, Missouri, United States Dickinson Financial Corporation Full time

    Job SummaryA highly skilled banking professional is sought to assume the role of Banking Center Manager II at Dickinson Financial Corporation. This dynamic individual will be responsible for driving the success of the assigned banking center and providing periodic support to other banking centers.Key ResponsibilitiesClient Experience: Deliver exceptional...

  • Bank Manager

    4 weeks ago

    Kansas City, Missouri, United States Bank of Montreal Full time

    Job SummaryWe are seeking a highly skilled and experienced Bank Manager to join our team at Bank of Montreal. As a Bank Manager, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer experiences and drive business growth.Key ResponsibilitiesLead a team of sales and service professionals to achieve...

  • Bank Manager

    4 weeks ago

    Kansas City, Missouri, United States Bank of Montreal Full time

    Job SummaryWe are seeking a highly skilled and experienced Bank Manager to join our team at Bank of Montreal. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesFoster a culture of excellence and customer-centricity within the...

  • Bank Manager

    4 weeks ago

    Kansas City, Missouri, United States Bank of Montreal Full time

    Job SummaryWe are seeking a highly skilled and experienced Bank Manager to join our team at Bank of Montreal. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a team of sales and service professionals to achieve...

  • Banking Professional

    3 weeks ago

    Kansas City, Missouri, United States Central Bancompany Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Banking Professional to join our team at Central Bank of the Midwest. As a key member of our banking center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesConduct a variety of banking tasks, including handling deposits and...

  • Business Banking Relationship Manager

    3 weeks ago

    Kansas City, Missouri, United States Commerce Bank Full time

    About Working at CommerceAt Commerce Bank, we're committed to helping our customers achieve financial safety and success. As a Business Banking Relationship Manager, you'll play a critical role in building and maintaining strong relationships with our commercial clients. Your expertise will help us understand their unique needs and provide tailored solutions...

  • Commercial Banking Relationship Manager

    4 weeks ago

    Kansas City, Missouri, United States Fifth Third Full time

    Job SummaryWe are seeking a highly skilled Commercial Middle Market Relationship Manager to join our team at Fifth Third Bank. As a key member of our commercial banking team, you will be responsible for developing and maintaining relationships with our middle market clients, providing them with tailored financial solutions and expert advice to help them...

  • Commercial Banking Relationship Manager

    4 weeks ago

    Kansas City, Missouri, United States Fifth Third Full time

    Job SummaryFifth Third Bank is seeking a Commercial Middle Market Relationship Manager to join our team. As a key member of our commercial banking team, you will be responsible for developing and maintaining relationships with existing and new clients, identifying business opportunities, and providing tailored financial solutions to meet their needs.Key...

  • Banking Professional

    4 weeks ago

    Kansas City, Missouri, United States Central Bancompany Full time

    About Central Bank of the MidwestAt Central Bank of the Midwest, we're committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We believe in the diversity of culture, experience, thought, and values to create better conversations and thus better decisions around the most...

  • Middle Market Banking Portfolio Manager

    3 weeks ago

    Kansas City, Missouri, United States Bank Midwest, N A Full time

    About the RoleWe are seeking a highly skilled and experienced Portfolio Manager to join our Middle Market Banking team at Bank Midwest, N A. As a Portfolio Manager, you will be responsible for managing a portfolio of clients and providing exceptional customer service to ensure their financial needs are met.Key ResponsibilitiesManage a portfolio of clients...

  • Small Business Banking Associate

    3 weeks ago

    Kansas City, Missouri, United States Commerce Bank Full time

    About Working at CommerceAt Commerce Bank, we're committed to helping people find financial safety and success, and making sure people and their money are taken care of. Our culture is built around our people, both in our communities and within our organization.We offer opportunities to grow and learn, connect with others, and build relationships with the...

  • Commercial and Specialty Banking Relationship Manager

    4 weeks ago

    Kansas City, Missouri, United States NBH Bank Full time

    About the RoleWe are seeking a highly skilled Commercial and Specialty Banking Relationship Manager to join our team at NBH Bank. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Key...

  • Commercial Loan Assistant/Commercial Banking Specialist

    4 weeks ago

    Kansas City, Missouri, United States Central Bank of Kansas City Full time

    Job Summary:We are seeking a highly skilled Commercial Loan Assistant/Commercial Banking Specialist to join our team at Central Bank of Kansas City. This role will involve facilitating the loan process for our clients, working closely with loan officers to ensure timely and accurate loan processing and closing.Key Responsibilities:Obtain and verify...

  • RN Residency Program at Research Medical Center

    4 weeks ago

    Kansas City, Missouri, United States Research Medical Center Full time

    Unlock Your Potential with Research Medical CenterAt Research Medical Center, we are committed to the growth and development of our future nurses. Our HCA Nurse Residency Program is a year-long program designed to give you hands-on experience and help establish valuable clinical and critical thinking skills.Program HighlightsAdvanced clinical training in a...

  • Operating Room Nurse Manager RN

    3 weeks ago

    Kansas City, Missouri, United States Research Medical Center Full time

    Job SummaryWe are seeking a skilled and experienced RN Manager to lead our Surgical Services team at Research Medical Center. As a key member of our leadership team, you will be responsible for assessing, planning, implementing, and evaluating patient care and safety in assigned areas of responsibility.Key ResponsibilitiesCollaborate with physicians and...

  • Banking Associate

    4 weeks ago

    Kansas City, Missouri, United States Lead Bank Full time

    Job Title: TellerAt Lead Bank, we're looking for a talented Teller to join our team. As a Teller, you'll play a critical role in delivering exceptional client service and ensuring the smooth operation of our banking services.Key Responsibilities:Deliver superior financial services to both consumer and business clientsManage and balance cash drawers, vaults,...

  • Commercial Banking Leader

    4 weeks ago

    Kansas City, Missouri, United States CommunityAmerica Credit Union Full time

    Job SummaryThe Director, Commercial Banking is a key leadership position responsible for driving commercial portfolio growth strategies, delivering exceptional client experiences, and managing a consultative sales process. This role will lead teams to support the credit union's focus on serving businesses.Key ResponsibilitiesDevelop and execute commercial...