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Insurance Agency Assistant

2 months ago

Lakewood, Washington, United States Kao Xiong - State Farm Agent Full time
Job Opportunity

We are seeking a dedicated and customer-focused individual to join our team at Kao Xiong - State Farm Agent as a State Farm Team Member.

Job Summary

This role involves generating exceptional client experiences that reinforce the growth of a successful insurance agency. The ideal candidate will possess excellent customer service skills, attention to detail, and a desire to help people.

Responsibilities
  • Establish and maintain customer relationships through regular follow-ups and proactive communication.
  • Provide prompt, accurate, and friendly customer service, answering phones and directing customers to the appropriate person when necessary.
  • Communicate with customers regarding their billing, required documents, and discounts to ensure they receive the best possible service.
  • Use clear and efficient communication to meet customer needs while promoting business development.
Qualifications
  • Dedication to customer service and a strong ability to relate to customers.
  • Excellent communication skills to assist customers and coordinate with other team members.
  • Proactive problem-solving skills to ensure customer satisfaction.
Benefits
  • Hourly pay plus commission/bonus structure.
  • Paid Time Off.
  • Training and Development opportunities.
  • Growth potential and opportunities for advancement within the office.
  • Valuable career-building experience.