Customer Service Liaison
5 days ago
**About the Role**
As a valued member of the State Farm Insurance team, you will play a critical role in delivering exceptional customer service and support to our policyholders. Your primary focus will be on assisting customers with their insurance needs, providing accurate and timely information, and resolving any issues that may arise.
**Key Responsibilities**
- Process policy changes, claims, and payments efficiently and accurately
- Maintain customer records and update information as necessary
- Collaborate with team members to ensure seamless customer experiences
- Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions
- Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice
**What You'll Gain**
This role offers opportunities for growth and development, with ongoing training and development programs to enhance your knowledge and skills. You will be part of a positive and collaborative work environment that values teamwork, innovation, and customer satisfaction.
State Farm Insurance is a leading provider of insurance and financial services, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their long-term goals. We are committed to building a diverse and inclusive workplace that values and respects the contributions of all employees.
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