Customer Service Representative
5 days ago
Company Overview
Holiday Inn Bismarck, ND is a multi-award-winning hotel development and hospitality management company that values exceptional customer service.
Job Summary
We are seeking a Front Desk Clerk to provide warm, knowledgeable service and helpful guidance to our guests.
Estimated Salary: $40,000 - $60,000 per year
Job Description:
The ideal candidate will be responsible for greeting and welcoming guests upon arrival, registering them into the computer, and verifying reservation information. They will also be required to accept payment for guests' accounts, maintain a house bank, and make deposits and accurate reports of receipts daily. Additionally, they will issue keys to and control entrance of safety deposit boxes, post miscellaneous charges as requested, and promptly respond to and resolve guest complaints.
Key Responsibilities:
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