Customer Service Representative
2 weeks ago
Marvis Simpson - State Farm Agency is seeking a dedicated Office Representative to enhance our dynamic sales team. We are committed to providing comprehensive training for the right candidate, and prior insurance experience is not a requirement.
We are looking for a proactive individual who is passionate about fostering business growth through meaningful interactions and exceptional customer service. If you are a driven self-starter who excels in a fast-paced setting, this role offers a fulfilling career path with significant income and advancement opportunities.
Key Responsibilities:
- Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
- Build and maintain customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and courteous customer service.
- Assist customers with inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
What We Offer:
- Competitive base salary with commission and bonus potential
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for professional growth and advancement within the agency
Qualifications:
- Preferred experience in insurance sales
- Property & Casualty license required
- Life & Health licenses preferred
- Sales experience in various environments (outside sales, inside sales, retail, or telemarketing) preferred
- Proven track record of achieving sales targets preferred
- Strong communication skills, both written and verbal
- Self-motivated and able to work independently
- Ability to manage multiple tasks effectively
- Capability to connect with customers on a personal level
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