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Customer Service Specialist

2 months ago

Douglasville, Georgia, United States Marvis Simpson - State Farm Agency Full time
Position Overview

Marvis Simpson - State Farm Agency is seeking a dedicated Office Representative to enhance our dynamic sales team. We are eager to onboard a motivated individual who is ready to contribute to our growth and success.

We are looking for a proactive professional who values exceptional customer interactions and is enthusiastic about driving business development. If you thrive in a vibrant, fast-paced environment, this role offers a fulfilling career path with substantial earning potential and opportunities for advancement.

Key Responsibilities:

  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, precise, and courteous customer support.
  • Assist clients with inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing questions.

What We Offer:

  • Competitive base salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Valuable industry experience.
  • Opportunities for professional growth and advancement within the agency.

Qualifications:

  • Preferred experience in insurance sales.
  • Property & Casualty license required.
  • Life & Health licenses are a plus.
  • Sales experience in various environments (inside sales, retail, telemarketing) is preferred.
  • Proven success in achieving sales targets is advantageous.
  • Strong communication skills, both written and verbal.
  • Self-driven and motivated.
  • Able to manage multiple tasks effectively.
  • Skilled in establishing rapport with clients.